1. Services
starffline.com provides business management consulting. The written service agreement sets scope, deliverables, timeline and fees. We are not a financial institution or investment adviser. Financial reports follow Law No. 996-XIV and NP(S)BO 1.
2. Client duties
You must give accurate and timely information, cooperate with reasonable requests, and have authority to share submitted data.
3. Fees
Fees, currency and invoicing terms are in the service agreement. Unless agreed otherwise, invoices are payable within 10 business days.
4. Cancellation
Either party may cancel per the service agreement. Prepaid fees for unperformed work are refunded within 14 days of written cancellation, less costs. Completed work is non-refundable. See Law No. 1023-XII.
5. Liability
To the extent permitted by law, our total liability is limited to fees paid for the affected services. We are not liable for indirect loss, lost profit or decisions based on our advice.
6. Data and complaints
Personal data: Law No. 2297-III. Marketing: prior opt-in and easy opt-out, Law No. 1089-IX. Advertising is identifiable, accurate and free of guaranteed-result claims, Law No. 270/96-VR. Complaints: contact@starffline.com or the State Service for Food Safety and Consumer Protection.
7. Law
Ukrainian law governs these terms. Registration is verifiable in the Unified State Register under Law No. 755-IV. The Ukrainian version prevails under Law No. 2704-VIII, Art. 27.